pak26 Privacy Policy

pak26 ("we", "us", "our", "the Platform") is an English-language online betting information and guide platform accessible at https://pak26.cam. We are committed to protecting the privacy and personal data of every individual who accesses or uses our Platform ("you", "your", "User").

This Privacy Policy ("Policy") sets out in detail how we collect, receive, use, store, share, transfer, disclose and otherwise process personal data in connection with your use of the Platform. It also explains the rights available to you in respect of your personal data and how you may exercise those rights.

This Policy applies to all Users of the pak26 Platform, including visitors who browse the site without registering an account, registered account holders and any individual who contacts our support team. It applies regardless of the device, browser or network from which you access the Platform — including mobile access from cities across Pakistan such as Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar.

This Policy should be read alongside our Terms & Conditions and our Responsible Gambling guidance, both of which are incorporated by reference into this document.

For the purposes of this Privacy Policy, the following terms shall carry the meanings set out below:

• "Personal Data" — any information that relates to an identified or identifiable natural person, including but not limited to name, email address, IP address, device identifiers, browsing behaviour and any other data that can, directly or indirectly, identify you.
• "Processing" — any operation or set of operations performed on personal data, whether or not by automated means, including collection, recording, organisation, storage, adaptation, retrieval, consultation, use, disclosure, erasure or destruction.
• "Data Controller" — the entity that determines the purposes and means of processing personal data. In the context of this Platform, pak26 acts as the Data Controller in respect of personal data it collects directly.
• "Data Processor" — a third-party entity that processes personal data on behalf of the Data Controller under a contractual obligation.
• "Cookies" — small text files placed on your device by a website to store information about your preferences, session activity or browsing behaviour.
• "Operator" — a third-party online gambling or betting service provider referenced on this Platform. Operators operate as independent Data Controllers in respect of data they collect directly from Users.
• "KYC" — Know Your Customer. A regulatory and compliance process through which identity, age and eligibility are verified, typically conducted by Operators.
• "Platform" — the pak26 website at https://pak26.cam, including all pages, features and associated services.

pak26 collects personal data in two principal ways: information you provide to us directly, and information collected automatically through your use of the Platform. The categories of data we may collect include the following:

pak26 does not directly collect financial data such as payment card numbers, bank account details or transaction records. Any financial data you provide in connection with deposits or withdrawals is processed directly by the relevant Operator and is subject to that Operator's own privacy practices.

We do not knowingly collect sensitive personal data — including data relating to health, racial or ethnic origin, religious beliefs, sexual orientation or criminal records — except where strictly required by applicable law or expressly provided by you in a support context.

pak26 processes your personal data on one or more of the following legal bases, depending on the type of data and the purpose for which it is processed:

• Consent — where you have given clear, informed and freely given consent to specific processing activities, such as the placement of non-essential cookies or the receipt of marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.
• Contractual Necessity — where processing is necessary to perform a contract with you or to take steps at your request prior to entering into a contract, such as maintaining your registered account on the Platform.
• Legitimate Interests — where processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights and interests. This includes fraud prevention, platform security, improving user experience and internal analytics.
• Legal Obligation — where processing is required to comply with a legal obligation to which pak26 is subject, including applicable data protection law, anti-money laundering regulations or court orders.

pak26 uses the personal data we collect for the following specific purposes:

• Operating and maintaining the Platform — ensuring the Platform functions correctly, efficiently and securely for all Users, including those accessing from Karachi, Lahore, Islamabad and other cities across Pakistan.
• Account management — creating, authenticating and managing registered User accounts where applicable, including password reset and login security functions.
• Customer support — responding to enquiries, support tickets and complaints submitted by Users via email or other supported channels, in both English and Urdu.
• Platform improvement and analytics — analysing how Users interact with the Platform to identify areas for improvement, optimise content delivery and improve mobile responsiveness for Pakistani users.
• Security and fraud prevention — detecting, investigating and preventing fraudulent, abusive or unauthorised use of the Platform, including the use of IP address data to identify patterns of suspicious activity.
• Legal and regulatory compliance — complying with applicable legal obligations, responding to lawful requests from competent authorities and enforcing our Terms & Conditions.
• Communications — sending you service-related notifications (such as Platform updates or policy changes) and, where you have consented, relevant informational content.

pak26 does not use your personal data for automated individual decision-making or profiling in a manner that produces legal or similarly significant effects upon you.

pak26 does not sell, rent or trade your personal data to third parties for advertising, marketing or commercial purposes. We may share your personal data in the following limited circumstances:

• Service providers and Data Processors — we engage carefully selected third-party service providers to assist in operating the Platform (such as hosting providers, analytics platforms and email delivery services). These providers act as Data Processors under contractual agreements and are permitted to process your data only as instructed by pak26.
• Legal and regulatory disclosure — we may disclose personal data to law enforcement agencies, regulatory bodies or courts where required to do so by law or a valid legal process, or where we have a good-faith belief that disclosure is necessary to protect the rights, safety or property of pak26, its Users or the public.
• Business transfers — in the event of a merger, acquisition, restructuring or sale of assets, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections being maintained.
• With your consent — we may share your data with third parties in other circumstances where you have provided explicit, informed consent for that specific sharing.

We do not share personal data with gambling Operators referenced on this Platform without your explicit consent. Any data you submit directly to an Operator is governed exclusively by that Operator's privacy policy.

pak26 uses cookies and similar tracking technologies to enhance Platform functionality, remember your preferences and gather analytics data about Platform usage. The types of cookies we may deploy include:

• Strictly necessary cookies — essential for the Platform to function. These cannot be disabled without preventing core functionality such as session management and security controls. No consent is required for these cookies.
• Analytics cookies — used to collect aggregated information about how Users navigate the Platform, which pages receive the most visits and where technical errors occur. This data helps us improve the Platform experience. These cookies require your consent.
• Preference cookies — used to remember your settings and choices, such as language preferences, to provide a more personalised experience. These cookies require your consent.
• Marketing cookies — if deployed, these track your browsing activity to deliver relevant content. pak26 does not currently use marketing cookies for third-party advertising purposes.

You may control and manage cookie settings through your browser. Most modern browsers allow you to refuse, delete or be notified of cookies via the browser settings menu. Note that disabling certain cookies may affect the performance or functionality of the Platform.

pak26 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, to comply with applicable legal obligations, to resolve disputes and to enforce our agreements. Specific retention criteria include:

• Account data — retained for the duration of the account's existence and for a reasonable period following account closure to allow for dispute resolution, legal compliance and audit purposes.
• Support communications — retained for a period sufficient to manage ongoing or potential disputes, typically up to 24 months from the date of the final communication, unless a longer retention period is required by law.
• Technical and usage data — typically retained in aggregated, anonymised form for analytical purposes. Non-aggregated technical logs are retained for a shorter period consistent with security and fraud monitoring requirements.
• Cookie data — session cookies expire when you close your browser. Persistent cookies expire as specified in the cookie itself, typically between 30 days and 24 months, depending on the cookie's purpose.

When personal data is no longer required, we ensure it is securely deleted or anonymised so that it can no longer be associated with you.

pak26 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration or disclosure. Security measures in place include:

• HTTPS/TLS encryption — all data transmitted between your browser and the Platform is encrypted in transit using industry-standard TLS protocols. Verify the padlock icon in your browser's address bar to confirm the secure connection.
• Access controls — access to personal data within pak26 is restricted on a need-to-know basis, with role-based access controls limiting who can view, edit or delete personal data.
• Password security — user passwords are stored in hashed form using modern cryptographic standards and are never stored in plain text.
• Security monitoring — we employ security monitoring practices to detect and respond to potential threats, intrusion attempts and anomalous activity on the Platform.

While we take data security seriously and implement robust measures, no system can guarantee absolute security. You also play a role in keeping your data secure — use a unique, strong password for your account and do not share your login credentials with others. Users accessing the Platform via public Wi-Fi in Lahore, Karachi, Islamabad or elsewhere should exercise additional caution.

pak26 may store or process your personal data in countries other than Pakistan. Where personal data is transferred internationally, we take steps to ensure that appropriate safeguards are in place to protect your data in a manner consistent with this Policy and applicable data protection standards.

Transfers may occur to service providers or partners located in jurisdictions with data protection regimes that differ from those in Pakistan. In such cases, we rely on appropriate mechanisms — such as contractual safeguards — to ensure your data receives an equivalent level of protection.

If you have concerns about international data transfers affecting your personal data, please contact us using the details in Section 16 of this Policy.

Subject to applicable law, you have the following rights in relation to the personal data pak26 holds about you. To exercise any of these rights, please submit a request to [email protected]. We will respond within 30 days of receiving a valid request.

We may need to verify your identity before fulfilling a data subject request to protect your data from unauthorised disclosure. We will process requests free of charge unless they are manifestly unfounded or excessive.

The pak26 Platform is strictly intended for adults who are 18 years of age or older, or the higher minimum age required by the relevant Operator or license jurisdiction. We do not knowingly collect, process or store personal data from individuals under the age of 18.

If we become aware that personal data has been submitted by a minor, we will take immediate steps to delete that data from our systems. If you are a parent or legal guardian and have reason to believe that a minor in your care has accessed the Platform or submitted personal data, please contact us immediately at [email protected].

The pak26 Platform may reference third-party services, including gambling Operators, payment methods and technology providers. Any interaction you have with such third-party services — including any personal data you submit to them — is governed exclusively by the privacy policies and terms of those third parties.

pak26 accepts no responsibility or liability for the privacy practices, data security standards or content of any third-party service. We encourage you to read the privacy policies of any third-party service before submitting personal data to them.

References to familiar Pakistani payment services — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are provided as contextual references only. These references do not constitute a representation that these providers endorse, support or are affiliated with pak26 or any gambling activity. Their inclusion does not imply any data-sharing arrangement between pak26 and these providers.

pak26 is an informational guide platform and does not directly process, collect or store payment card numbers, bank account details, mobile wallet credentials, transaction records or any other sensitive financial data. We have no access to your financial instruments or account balances.

Any financial data you provide in connection with deposit or withdrawal activities on an Operator's platform is handled entirely by that Operator and their designated payment processors. Such data is subject exclusively to the Operator's own privacy policy, PCI DSS compliance standards and applicable financial regulations.

If you have a concern about how your financial data has been handled in connection with a transaction on an Operator's platform, please contact that Operator directly.

pak26 reserves the right to update, revise or replace this Privacy Policy at any time to reflect changes in our data processing practices, applicable law or Platform functionality. When material changes are made, the "Last Updated" date at the top of this document will be revised accordingly.

For significant changes that may materially affect your rights, we may provide additional notice via a prominent banner on the Platform homepage. We encourage you to review this Policy periodically to remain informed of how we handle your personal data.

Your continued use of the Platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Policy, you must cease using the Platform and may request deletion of your personal data as described in Section 11.

If you have any questions, concerns or requests relating to this Privacy Policy or the way pak26 processes your personal data, please contact our support team using the details below. All privacy-related requests will be handled with care and in accordance with applicable law.